Term and Conditions

1. Our Store and Target Audience

The Indianapolis Motor Speedway Shop specializes in racing-inspired merchandise, including apparel and accessories for men, women, and youth. Our products celebrate the excitement of motorsports, with collections like Indy 500 and IMS Apparel. Our target audience includes racing enthusiasts and fans worldwide who seek high-quality, event-themed merchandise.

Product Characteristics: Our products are designed to reflect the passion and energy of racing. They include limited-edition items, seasonal collections, and custom apparel. Note that some products (e.g., personalized items or event-specific merchandise) may have unique restrictions, as outlined in our returns policy.

2. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order.
• Use the website only for lawful purposes and not engage in fraudulent activities.
• Respect our intellectual property and not copy, distribute, or misuse any content from the site.
• Comply with all applicable laws and regulations in your jurisdiction.

Failure to meet these obligations may result in the termination of your account or order.

3. Products and Services Description

We offer a range of products, including:

• Apparel: Clothing for men, women, and youth, inspired by racing events.
• Accessories: Racing-themed items to complement your style.
• Collections: Seasonal and limited-run products, such as Indy 500 commemorative items.

All products are subject to availability. We strive to display accurate product images and descriptions, but slight variations may occur. If a product is out of stock, we will notify you and offer a refund or alternative.

4. Order and Payment Terms

Order Process:

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.
• We reserve the right to cancel any order due to errors, fraud, or unavailability.

Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely. By providing payment information, you confirm that you are authorized to use the chosen method.

Shipping:

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment.
• Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipment.

We ship globally, except to certain parts of Asia and select remote regions. Delivery times may vary due to customs or destination factors. Shipping costs are non-refundable.

5. Returns and Refunds

We aim for your complete satisfaction. Our returns policy includes:

• Returns or exchanges are accepted within 15 days of receiving your order.
• Items must be in original, unused condition, with tags and packaging intact.
• To initiate a return, email us at [email protected] using the provided template.
• Refunds are processed within 3-5 business days after we receive and inspect the returned item(s). Original shipping fees are non-refundable.
• International refunds are issued in USD; currency conversion is handled by your financial institution.

For full details, refer to our Shipping & Returns Policy on the homepage.

6. Intellectual Property

All content on this website, including logos, images, text, and product designs, is the property of the Indianapolis Motor Speedway Shop or its licensors. You may not use, reproduce, or distribute any content without our prior written permission. Unauthorized use may result in legal action.

7. Limitation of Liability

To the fullest extent permitted by law, the Indianapolis Motor Speedway Shop shall not be liable for:

• Any indirect, incidental, or consequential damages arising from your use of the website or products.
• Delays or failures in delivery due to circumstances beyond our control (e.g., customs, weather, or carrier issues).
• Errors in product descriptions or pricing, though we strive to correct them promptly.

Our total liability for any claim related to your purchase shall not exceed the amount you paid for the product.

8. Compliance with Laws

We operate in compliance with applicable consumer protection laws and regulations. If any provision of these terms conflicts with local laws, that provision will be adjusted to comply, while the rest of the terms remain in effect.

9. Contact Us

10. Changes to Terms

We may update these Terms and Conditions periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the site after changes constitutes acceptance of the new terms.