FAQ

We are the official merchandise destination for racing enthusiasts worldwide, bringing authentic Indianapolis Motor Speedway heritage directly to your doorstep. Our shop offers premium apparel and exclusive collections that celebrate the spirit of racing excellence.

We specialize in authentic IMS merchandise including:

• Premium apparel for Men, Women, and Youth
• Exclusive Indy 500 collections
• IMS branded accessories
• Special event and collection items

All products feature premium fabrics and durable construction built to last through every race season.

We proudly serve racing fans worldwide! However, due to logistical constraints, we currently cannot deliver to certain parts of Asia and select remote regions. If you have questions about delivery to your specific location, please contact our customer service team.

We offer two shipping methods:

All orders undergo careful preparation to ensure you receive only the highest quality officially licensed IMS merchandise. Standard processing time is 1-2 business days before your order ships. During peak seasons or special events like the Indy 500, processing times may vary slightly, but we always strive to get your gear track-ready as quickly as possible.

Yes! For standard shipping options, you’ll receive tracking information via email once your order ships. This allows you to follow your package’s journey from our facility to your location.

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

After placing your order, you’ll receive:

• Order confirmation email with your order details
• Shipping notification with tracking information (for standard shipping)
• Safe and secure delivery of your authentic IMS merchandise

Your satisfaction is our priority. We accept returns within 15 days of delivery. Please ensure items are in original condition with tags attached. For complete details on our return process, visit our Returns Policy page.

We carefully prepare each order to ensure quality and accuracy. If you receive a damaged or incorrect item, please contact our customer service team immediately at [email protected] and we’ll resolve the issue promptly.

Absolutely! All our merchandise is officially licensed IMS products, ensuring you receive authentic racing gear that meets the highest quality standards. Every product carries the legacy of racing excellence.

Yes! We have dedicated Youth collections so racing fans of all ages can represent their passion. Our youth products maintain the same quality and authenticity as our adult collections.

For any questions or concerns, please email our customer service team at [email protected]. We’re here to help ensure you have the best possible IMS shopping experience.

Indianapolis Motor Speedway Shop
1718 Underwood Road
Gambrills, US 21054